WTCBN Member Benefit - International Trade Hotline: Trade 911 Open Hours

Every Wednesday, 2:00 p.m. - 4:00 p.m. EDT

Erin M. Cole, CGBP, President, World Trade Center Buffalo Niagara will take calls on any international trade inquiries you may have during our new “Trade 911” service taking place every Wednesday starting on July, 23, 2014. 

Who Can Call: Current WTCBN Members

Call Topics: Anything international trade-related, including, but not limited to: how to classify your product for export, export licensing, international market research, new market entry strategies, trade finance (export working capital, risk insurance, etc.), how to get the most out of trade shows, cultural differences, prospecting overseas for new business, and government resources (U.S. and foreign).

How to Participate: Call WTCBN at 1-877-WTC-INTL (716-852-7160) OR Follow us on Twitter: In addition to calling, you can send questions via Twitter to @wtcbn using the hashtag #trade911 where questions will also be answered.

Have an urgent international question outside of Trade 911 Open Hours? That’s ok! You can contact Erin directly at by filling out this form or by phone 716-852-7160.


Helping companies grow through international trade

Doing business in another country doesn't have to be complicated. Whether you are already doing business internationally, exporting for the first time, need basic assistance filling out customs forms or have a basic question about trade, we can assist you.

As a not-for-profit, international business development organization, we offer services including:

Consulting – get valuable market research, our Export Toolkit, Low Cost Market Entry and other trade services. New members receive up to 10 hours of free consulting.

Education and Events – year-round seminars and networking opportunities help you learn and stay connected. Learn more about upcoming events.

Membership – we help to open doors through our worldwide membership affiliation with the World Trade Centers Association and provide a wide variety of member benefits.

It’s easy to join or contact us to renew your membership online. To learn more, just call toll free 1-877-WTC-INTL (982-4685) or email


Are you a medical device manufacturer? Click here to learn more about our new program - Medical Export China Access and our upcoming events and trade mission to China in May 2015



August 14, 2014

WTCBN Summer Member Party

WTCBN Members, join us for a fun networking event in appreciation of our Members and meet WTCBN's new President, Erin Cole.  

September 10, 2014

Conquering Global Standards - 2014 Traders Series: Navigating Trade Regulations

 Learn about registering your products to meet regional standards and strategically planning your product with the potential to sell globally.
John Riggi, Director Quality, Baxter International


Register for these programs and view more upcoming events



"WTCBN has always been defined by signature events and training where decision makers gather to discuss emerging trends and global business development. They are the only must attend events in our binational region."

-Kevin R. Malchoff,
Executive VP, Global Business Development,

Rich Products Corp.